CI Projects were asked to design, establish and lead a Lean Deployment Programme focused on achieving Operational Excellence. Operational excellence is a mindset of continuous improvement and continuous learning that embraces best practice principles and tools; therefore our programme design was multifaceted and all-encompassing. We began with a 1-day Lean…

We were commissioned to help transform a Learning and Development (L&D) function who was suffering from: Poor training record management with various gaps in records Multiple spreadsheets and templates, leading to inefficiencies and employee frustration Very manual reporting processes that were time consuming No baseline of current state with regards…

We were commissioned to help transform a Learning and Development (L&D) function who was suffering from: Poor training record management with various gaps in records Multiple spreadsheets and templates, leading to inefficiencies and employee frustration Very manual reporting processes that were time consuming No baseline of current state with regards…

Due to a high staff turnover within the team and a lack of clear defined processes, new staff joining the team were reliant on learning from their colleagues which often resulted in variation and inefficient processes. …

Our client is a government owned company that was set up rapidly following the demise of a private sector organisation in order to continue service provision. For the first few years of operation, the company had developed a short-term strategy which focused on stabilisation. In 2021, the company was ready…

Continuous Improvement Projects Ltd were commissioned to drive behavioural change and improve performance with a team that were consistently underperforming. Following increasing complaints from customers and a decline in operational performance, it became evident that there were challenges that needed addressing with a particular functional team. To understand the problem…

Continuous Improvement Projects Ltd were commissioned by the UK’s National Metrology Institute to help them improve their waste management practices. Their general and recyclable waste was not segregated or managed effectively across their estate; despite their strong commitment to minimising their impact on the environment and the climate. We were…

We were commissioned to help a global Facilities Management company with transforming their Procure-to-Pay (P2P) Process due to high volumes of queries and errors, significant inefficiencies and inconsistencies in their processes, and poor data quality leading to lack of Management Information. The consequences of these issues not only impacted their…

Working in prisons presents a myriad of unique challenges, it can be a stressful place to live and work. For prisoners, poor conditions, lack of access to nature, poor lighting and noise can impact on disorder and violence. The physical environment is a crucial component of a rehabilitative culture. Gov…